top of page

EXP360: Your Essential Tech Powered Stakeholder Feedback Platform

Gather stakeholder insights in minutes not weeks 

intro page.png

Experience, Redefined

Listen, Measure and Optimise with People Science and AI

CIRCLE.png

Making experience tangible & measurable  

6 core dimensions that define experiences for all 

Unified platform for 7 stakeholders 

Across design & delivery and impact along stakeholder journey 

Focus on enabling culture of fair experiences 

Measure impact of experiences on trust & stakeholder retention 

EXP360 Product Suite

EXP360 NOW

Enable your stakeholders to share their experiences and feedback directly on your digital channels, whenever they want. Get real-time insights into what's working and what's not, so you can take action.

image (10).png

Stakeholder Initiated

image (9).png

24x7/ 365 Availabilty

image (8).png
image (11).png

Omni Channel

Voice & Text Feedback

EXP360 PULSE

Get real-time feedback with FayrEdge's streamlined experience framework. Measure customer and stakeholder sentiment and identify gaps between their perceptions and your self-assessment.

Company Initiated

Sentiment Analysis

Customized for Multiple Stakeholders

Integrated with

communication channels

Experience Vulnerability Assessment

Perception Gap

Analysis

pulse lite.png

EXP360 PULSE LITE

Need quick insights without the complexity? Pulse Lite is our streamlined feedback solution designed for organizations seeking essential data without the in-depth survey of Pulse.

Company Initiated

Integrated with

communication channels

Sentiment Analysis

Customized for Multiple Stakeholders

The Technology Behind FayrEdge 

Cloud based platform  

Easily accessible from anywhere with an internet connection, eliminating the need for on-premises software. Our platform is designed to scale automatically, handling increasing data volumes and user demands.

Sentiment Analysis using Gen AI & LLM 

Our advanced AI analyzes customer feedback to understand the emotional tone and sentiment behind it. This provides instant insights into customer satisfaction and dissatisfaction.

Voice to Text NLP capabilities 

Our voice-to-text feature allows customers to provide feedback verbally, making it more convenient and accessible. Natural language processing ensures accurate transcription and analysis of spoken feedback.

Multilingual options for feedback 

We offer support for multiple languages, ensuring that all customers feel valued and understood, regardless of their linguistic background.

Data Security & Data Privacy compliances 

We prioritize data security and adhere to strict standards to protect sensitive information. Our commitment to data privacy builds trust with our customers.

Multi device
(Laptop/ Mobile/ Tablet) 

Our platform is compatible with multiple devices, ensuring easy access and a seamless experience for customers regardless of their preferred device.

Actionable Insights at Your Fingertips 

Empower Your Team with Real-Time Insights. Gain actionable data to make informed decisions and foster a culture of continuous improvement. 

dashboard 2.png
dashboard 1.png
bottom of page